1. Introductory part
1.1. The HBC Broker Company (hereinafter - the Company) before granting access to the trading platform gathers and stores the personal data of the Trader. The company HBC Broker considers maintaining the confidentiality of Clients during the trading activity as one of its priorities.
1.3. Note, this policy applies only to websites and platforms that directly belong to HBC Broker and does not regulate the sites to which the banners, etc. posted on the company website, can refer.
2. Collection of personal information of the Client
2.1. As part of the policy "Know Your Customer" the Company, before the providing any products and services, has the right to demand from the Client the following information:
- personal data (full name, address and registration, e-mail address, phone number);
- the financial position: the state of the account (balance), trading activity.
2.2. Personal data is processed, stored and protected in accordance with the current legislation of Vanuatu.
2.3. The Company does not keep data about credit or debit Customers cards as well as detailed information about any Customers e-wallets.
3. Use of Personal Information
The personal data of the Client is used exclusively to protect the Company from fraud. The acquired information will be used to carry out verification of the trading account. It can also be used for trading account manipulation (for example, withdrawal of funds). In addition, the Company reserves the right to offer the Clients, based on the gathered personal information, additional products, services, and participation in promotions organized by the Company. The Company is entitled to use the Client's personal data for surveys and testing the quality of the Company's services.
4. Transfer of personal information to third persons
The Company undertakes to maintain strict confidentiality of the Client’s personal data. Nevertheless, the company reserves the right to disclose client’s personal data in exceptional cases, namely:
4.1. at the request of the official regulatory and law enforcement authorities;
4.2. to carry out investigations in case the Company has reason to doubt the Client’s identity and the purpose of the trading account manipulation;
‘Cookies’ files can be used on HBC Broker website. The client is not recommended to change the browser settings in order to block the ‘cookies’ because this action can affect the quality of site operation in general and the trading platform in particular.
6. Updating Personal Data
A trader undertakes to promptly notify the Company of personal information changes. The trader’s responsibility is believed to provide the Company with full, timely and comprehensive information. Personal data updating can be carried out by any means listed on the "Contact Us" page.